Human Factors presentation at The Lake Yard, Poole

SafeNett gave ‘An Introduction to Human Factors’ presentation at the Lake Yard breakfast meeting earlier in May.  The small, select group who attended this month then discussed the subject further, covering a range of associated topics, but mainly around people’s driving practices.

SafeNett stressed that Human Factors, HF, does not have to be only for businesses with hazardous tasks; an understanding of HF will benefit any organisation, in any industry.   One of Safenett’s business objectives is to extend the knowledge and benefits of HF into non-hazardous industries.

The Lake Yard breakfast meeting is held on the first Tuesday of the month and the first point of contact is

Matrix Conference

SafeNett has recently helped at the Matrix Senior Officer’s Conference in Limassol.  This was a real success and will only add to the work carried out previously.  Matrix is one of the organisations that is keen to consistently improve the way things are, and to continue to make things better!

There were some very interesting topics discussed and some significant changes proposed.  it is all looking good for future developments of the working practices.

Who should lead organisational change?

In January 2015 the car carrier Hoegh Osaka capsized after leaving Southampton.  The report about what happened was published today, 17th March.

HoeghOsaka 16x9As far as I can see there is not one conclusion or recommendation or action taken that can be attributed to the company management. If one doesn’t understand Human Factors (HF) or Crew Resource Management (CRM) or whatever else you want to call it, you would think that the only place that can do anything to prevent this occurring again is onboard the vessels.  In the report it even states that one of the actions taken by the ship management company has been to issue an advisory notice to all of its masters and crews, including for “the Masters and crew to not come under any ‘perceived commercial pressure”.   Surely this is the wrong way around?  What can Masters and crew do, to not come under any perceived pressure?

It should be “the company should not put the Masters and crew under any ‘commercial pressure’ that might be perceived as such”.

Looking to the future in 2016

The future in 2016 will be a new phase in SafeNett’s development.

SafeNett has commitments through the next couple of months and beyond for helping teams and individuals to attain even greater excellence than they have already achieved.  If you need any help with employee engagement, coaching or facilitation in your organisation, then contact

In 2015 SafeNett trained people from a range of industries.  Most, but not all, have been from the maritime world, and locations in the UK have included Poole, Newcastle, Chester and Lowestoft.  In 2016 we hope to help more people in more places with more events.

Help with an organisation’s website

Is your website giving potential clients or business partners the impression that you want them to have?

SafeNett helps organisations to improve good websites, and to avoid publishing mistakes.  SafeNett will identify and correct the mistakes that might already have been made.  It is remarkable how many websites have ‘Errors in content’, ‘Design issues’ or ‘Technical problems’.  A new part of SafeNett’s business looks at other organisation’s websites and advises on how to improve them, and importantly from a genuinely independent perspective.

We can help identify these and this news item is that we have just conducted this service for two new clients.

If you would like to talk some more about your website and what might not be quite right, then email on either or on

A busy start to 2015

In 2015 on behalf of Wrightway, SafeNett has already trained 40 people from different parts of the maritime industry.  These have included officers from offshore supply vessels, international ferries and specialised bulk carriers.   Importantly, shore based management staff have also attended these training courses alongside their seagoing colleagues.

Employee Engagement Conference

SafeNett attended an important Employee Engagement conference in London.  This event demonstrated that all organisations from all sectors and of all sizes can benefit from ‘engaging’ their employees.

Training with WrightWay Training Ltd

SafeNett has recently travelled twice to the Philippines to work for WrightWay Training Ltd.

The first visit was to conduct a business improvement session at the six monthly conference of an international ship owner and operator. There were 50 delegates present, including seafarers from all departments, and of all ranks. The session was part of a four day conference which for everyone also included time away from work at a Ten Pin Bowling evening.

The second visit was to facilitate the pilot WrightWay Training HELM(M) course at the client’s ‘Center for Excellence’ in Manila. Six delegates from the conference attended this course along with delegates from another crew management company with staff from the Philippines.

Both visits were considered to have been a success by the client.

17th August 2013

SafeNett has just completed the first phase of a project at the UPM Material Recycling Facility, MRF, in Shotton.  Nearly 80 of the more established SMART Solutions workforce have attended four sessions covering a range of subjects that will help to improve the safety and the efficiency of the plant.

The project will be revisited to include other workers and to continue the development of updated plant management processes.

29th May 2013

SafeNett has recently facilitated a WrightWay Training Ltd HELM(M) course at South Tyneside College.  As is usually the case this was a very successful week.  12 delegates all from the same company enjoyed a great week.  Feedback after this course was excellent.  WrightWay are hoping to extend the scope of this course into other industries.